Frequently Asked Questions
DAGrafixDesigns has updated our FAQ/EOS section for 2024.
Here at DAGrafixDesigns we work closely with our clients to ensure outstanding customer support & service from start to finish, and more importantly after the sale! We understand no two clients needs or budgets are the same, therefore all options are open for discussions, during the transitioning process.
We look forward to helping you achieve whatever goals you're after. Shoot us an email inquiry today and let us start something magical together!
Everyone, please understand that to qualify for "TOS" use of DAGrafixDesigns "Template" and "General Services", it requires the understanding of an investment with a certain level of commitment, and from time-to-time updates or upgrades will have to happen to keep things running smoothly.
If you have a template currently and want to keep using it, then it must be the current model template with the necessary upgrades (i.e."New 2024 Scoreboard") and not a legacy template, that is several years old. This upgrade will allow DAGrafixDesigns to continue to service the league ID coding, art, and future needs without hesitation. As a reminder the commissioning service account DAGrafix/Sticks must remain active at all times within the MFL setup, grant commissioner access area.
All "Legacy Templates" will now come to the "EOS" END OF SERVICE on 2/1/2024. For the last 3 years we have moved several folks over to the new style coding, and for those who still have the legacy template in the wild, those finally will expire on 2/1/2024. DAGrafixDesigns, will consider all request from our legacy clients, we would love to keep everyone as a customer on the newer template platform coding, and it's our desire to retain every client for years to come, however we do understand that sometimes that just isn't possible for many reasons.
At any time, you change your mind and don't desire to maintain this level of investment, we can remove the template in its entirely and set it back to a MFL Skin for you, email your art work back to you, and then this will unfortunately end the service agreement with DAGrafixDesigns.com
DAGrafixDesigns will now consider payment installments for any of the larger volume projects, or to ease the cost over time for updates or upgrading. This will be on a case by case approach, and might not available to everyone. Please discuss this at the time of inquiry, to see if your project qualifies for this service. DAGrafixDesigns will try to accomodate as many circumstances as we can for each clients unique needs.
Depends on the scope of work, if it is just an installation of code and banner then about 1 day usually. However a typical make over with art work takes about 2-3 days, if the communications are fluid.
YES..We do makeovers with skins and templates and graphics all year long, so no problem if your season has started we can build on a demo site and then install it soon.
NO...The quote is for code setup and installation on your site, a top logo and league name graphic...OR..a top full banner, and up to 3 division banners. Mini banners can be quoted at time of sale, if you prefer to have them made for your site, just let us know how many teams and which version mini banner you want.
Yes absolutely, we can do the team banners at another time, as you can keep the current users icons in place or change to text names (not make mini team banners). Additionally you can create your own art work, if you prefer to save money (Banner,Div Banners, Team Mini Banners, etc).
3rd Party apps are add-ons from other coding sources, those apps enhance the MFL experience.. (Examples, Photo-Lineups, SXS-Rosters, Enhanced Scoreboard, etc.) and they are added to my templates for a seamless integration. However, we dont write code for the apps or have control if they go down. We do out best however to stay on top of these changes yearly so your experience isnt interrupted and if we see an interruption we try to minimize the down time to get you back up and running ASAP!
For as long as your Fantasy Football League is being hosted on MyFantasyLeague.com and we are hosting your template coding and art work, with the service agreement being maintained, (Unless MFL changes there master code, in which your site could be subject to end of life cycle, if it is determined it can't be repaired.) and you own the art work (jpeg,png) so use it anywhere at anytime. If you decide to not use our services, the images will be emailed to you, so you can host them yourself.
No, we do not charge any yearly hosting fees for your images or files we set up on our server, as long as you maintain a template with us. However there will be additional fees on a year to year basis if MyFantasyLeague makes changes to their coding and we have to rework your site from those changes or any changes from 3rd party apps.
Also if you need updated graphics or new graphics for this new year, want specific code changes or updates for your league, then yes new charges will apply.
**NO** DAGrafixDesigns.com do not permit the duplication of any of your templates or skins for use on multiple sites without our consent. We do however give you a significant discount, if you need to duplicate your layout to another league. Anyone caught trying to do so without the consent of DAGrafixDesigns.com could possibly be banned from our servers for all your websites and future needs.
Sure, however that will yield much higher cost to perform this work as it is considered a custom request.
Absolutely, we offering coding tweaks and graphical upgrades to enhance your website and overall experience!
Yes we do! Once we review your request, we will offer a quote for the scope of work to be performed!
YES...There is nothing we cant do on a MFL skin if you prefer to use that instead of a Template, or your a former Template user and now using a MFL Skin by choice, however there will be NO pricing discounts offered on any work performed on a MFL Skin.
Since this is custom work, sorry all transactions are final, with no refunds.
Once a template is installed, all league members will see the exact same site, there will be no different MFL skins viewed by some of the members causing a cluster confusion. Everyone will learn the new UI layout together and how the new improvements work on a PC and Devices, while making the site flow uniformly for all members to navigate easily.
The small quick navigation icons really make things easy and simplified for all users.
We use the Oswald font for our templates, however if you desire a different font and it is available, sure we can customize your site the way you want to see it. This would have to be approved at the time of the quote process, as this would be a custom template build.
Absolutely not!...... We don't touch any settings inside MFL that are consider league dependent settings. Your league settings and scoring are never touched by DAGrafixDesigns, furthermore we just use areas inside your setup area for folks who are getting a custom look, those are the HPM's and the CSS upload areas. Our footprint is very small and if we have to turn anything off to install our work, we will turn it back on as we close the installation process out.